• Creating new users (assessors, project team members, project managers)
  • Creating a supplier/bidder
  • ERROR - PROCESS_ERROR, Error code was 1
  • 'Duplicate name' error encountered when importing from Excel
  • Documents (Data Room Guides - suppliers)
  • Supplier verification and registration problems
  • Setting up the Scoring Mechanisms (Answer Measures)
  • Cannot delete the Common Lot
  • Error importing Supplier responses via Excel: Multiple Answers from same Submission
  • Character limits within AWARD®
  • Notifications (Data Room guides)
  • Reports (Data Room guides)
  • Notifications (Data room guides - suppliers)
  • Unable to reset password or retrieve username (not recognised)
  • Username and email address are not recognised
  • Problems uploading documents to an Assessor Document Group
  • How to create a new Answer Measure
  • ERROR - Import Failed - No Evidence items exist
  • Unable to Import Supplier response - no document groups
  • Searching Documents (Data Room Guides)
  • Create Account Users
  • ERROR - unexpected response
  • Managing licences - the Account users report
  • Authority Queries (Data room guides - suppliers)
  • How to assign Answer Measures to questions
  • Missing Supplier responses - Multilot project
  • Create the Document Groups (Document Folders)
  • Resolving “ERROR – Multiple Document Groups Assigned”
  • Password reset not requested
  • Adding an Email Domain