ERROR - Import Failed - No Evidence items exist

Supplier Import Error when evidence items (one or more) have been deleted.

 

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If evidence items have been deleted the Jaggaer import may fail.

To correct this you will need to reimport the evidence items from Jaggaer.

 

Recommended Steps to correct :

 

    1. Take a copy of the project.

    2. Make a note of the error message.

    3. Make a note of the RFQ.

    4. Delete the exiting evidence items.

    5. Reimport the evidence items from Jaggaer.

    6. Remap the evidence items (you will need the evidence_ item_map txt file from the export).

Your project should now be in a state to Import the supplier responses.

 

If you are unsure of any of the above steps - or have not taken this action before, we would urge you first to contact our friendly Support desk who may be able to assist you with these actions.

 

If in doubt - please ask!

H
Hannah is the author of this solution article.

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