eSourcing Warning and Error Messages

Below is a list of some of the issues and errors you may experience when performing an esoucing transfer. The list is not exhaustive. Please contct the helpdesk if you don't see what you are after here.

eSourcing Warning - user ID not in the expected format
Scenario:   You are unable import supplier responses via eSourcing.  Warning message: "User ID is not in the expected format"   This message ap...
Mon, 25 Jul, 2022 at 11:07 AM
ERROR - Import Failed - No Evidence items exist
Supplier Import Error when evidence items (one or more) have been deleted.     If evidence items have been deleted the Jaggaer import may fail. To cor...
Tue, 5 Jul, 2022 at 1:36 PM
ERROR - Name cannot contain " "
Unfortunately you cannot resolve this one yourselves, you will need to contact the helpdesk.   The reason for the spurious error message:   The problem ...
Mon, 5 Sep, 2022 at 5:07 PM
ERROR - PROCESS_ERROR, Error code was 1
      When clicking IMPORT: The action cannot be completed Unable to obtain RFX list; task status was PROCESS_ERROR, and the error code was 1   Che...
Tue, 5 Jul, 2022 at 1:41 PM
ERROR importing supplier responses – Does not match the value
Eg:   The External ID of '14439163' for Evidence Item 'SQ-5.1.1(a)' does not match the value '14504210' expected by the import (ro...
Tue, 7 Jun, 2022 at 2:57 PM
ERROR - unexpected response
When trying to import evidence items error message is returned:   This is usually an issue with the Jaggaer configurations and how it links to...
Mon, 5 Sep, 2022 at 5:14 PM
Error code 96- PROCESS_ERROR, and the error code was 96
The following warning is shown if AWARD® is blocked from communicating with Jaggaer. Please submit a ticket to the Customer Success team to resol...
Mon, 5 Sep, 2022 at 4:24 PM