eSourcing Warning - user ID not in the expected format


You are unable import supplier responses via eSourcing.  Warning message: "User ID is not in the expected format"


This message appears because the user account does not have an eSourcing ID.


Graphical user interface, application

Description automatically generated


This issue can only be fixed by a user with AWARD administration privileges.  If you are not an administrator, please either contact your designated AWARD POC or submit a ticket using the button above.



AWARD Administrators:

Recommended fix - please add an eSourcing ID to the user's AWARD account. eSourcing User IDs are provided by Jaggaer. Please contact the Helpdesk if you need assistance with this.


Temporary fix - adding the ID wildcard * to the user's AWARD account is only recommended in exceptional circumstances as a wildcard will enable a user to view all Jaggaer projects.


Hannah is the author of this solution article.

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