Managing Users

Creating and managing buyer users of AWARD®.

Creating new users (assessors, project team members, project managers)
Below are instructions to add new authority users to AWARD® at the account level. If you are looking to add users to a project please click here.   To cre...
Mon, 5 Sep, 2022 at 4:06 PM
How to issue login details
Sending users their login details: To send the login details to a user (you will need to have Administration privileges):   From Administration > Use...
Wed, 21 Dec, 2022 at 12:53 PM
Auto User Inactivation in AWARD
What is Auto User Inactivation? Auto User Inactivation is a security feature within the AWARD platform that enhances account management by automatically de...
Mon, 17 Feb, 2025 at 4:04 PM
Inactivating and archiving Users (update user status)
There are three status states that can be applied to an AWARD® user:  Active allows the user to log into AWARD – the number of active users a Project can ...
Thu, 8 Sep, 2022 at 9:58 AM
Updating your user profile or password
Updating Your User Details in AWARD® Introduction: As an AWARD® user, you have the ability to update various details within your account to ensure your ...
Thu, 6 Jun, 2024 at 2:04 PM
Account is inactive
If you try to login to AWARD® and see your account is INACTIVE you will need to contact the Authority AWARD® account administrator to get your account reins...
Mon, 5 Sep, 2022 at 5:16 PM
Password reset not requested
You have received a password reset e-mail , but did not request this  / you already have an AWARD®  account. Your password may have been reset by an AW...
Mon, 5 Sep, 2022 at 5:16 PM