Managing Users

Creating and managing buyer users of AWARD®.

Cannot remove Assessors because "Answers Exist"
If you are unable to remove Assessors because "Answers Exist" you will need to turn off data protection before you can remove the Assessors.   I...
Wed, 21 Dec, 2022 at 9:24 AM
Updating your user profile or password
How to update your user details.  As a user there are certain details you can update in your own account.  Note you will need to be logged in to AWARD® ...
Tue, 13 Dec, 2022 at 8:09 AM
Account is inactive
If you try to login to AWARD® and see your account is INACTIVE you will need to contact the Authority AWARD® account administrator to get your account reins...
Mon, 5 Sep, 2022 at 5:16 PM
Password reset not requested
You have received a password reset e-mail , but did not request this  / you already have an AWARD®  account. Your password may have been reset by an AW...
Mon, 5 Sep, 2022 at 5:16 PM
Creating new users (assessors, project team members, project managers)
Below are instructions to add new authority users to AWARD® at the account level. If you are looking to add users to a project please click here.   To cre...
Mon, 5 Sep, 2022 at 4:06 PM
Inactivating and archiving Users (update user status)
There are three status states that can be applied to an AWARD® user:  Active allows the user to log into AWARD – the number of active users a Project can ...
Thu, 8 Sep, 2022 at 9:58 AM
How to issue login details
Sending users their login details: To send the login details to a user (you will need to have Administration privileges):   From Administration > Use...
Wed, 21 Dec, 2022 at 12:53 PM