Updating your user profile or password

Updating Your User Details in AWARD®

Introduction: As an AWARD® user, you have the ability to update various details within your account to ensure your experience is personalized and secure. Please ensure you are logged into AWARD® before attempting to make these changes.

Details You Can Update:

  • Email Address: Keep your contact information current.
  • Display Name: Modify how your name appears within the platform.
  • Platform Language: Adjust the language settings for your interface.
  • Time Zone: Ensure that time-sensitive features align with your local time.
  • Password: Change your password regularly to maintain account security.

Step-by-Step Guide to Updating Your Profile:

  1. Access Profile Settings:
    • Click on your profile name located at the top right-hand corner of the AWARD® interface.
  2. Enter Edit Mode:
    • Select the ‘Edit’ option to modify your account details.
  3. Make Your Changes:
    • Update the desired details within the editable fields.
  4. Save Your Changes:
    • Click ‘Save’ to apply the updates to your account.

Visual Guide:

Important Note:

  • Username Changes: While it is possible to change your username, this action can only be performed by an AWARD® account administrator or by contacting the AWARD® Helpdesk. We generally do not recommend changing usernames as it may affect your account history and accessibility.

For any further assistance or if you encounter any issues while updating your details, please do not hesitate to reach out to the AWARD® Helpdesk for support.

Hannah is the author of this solution article.

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