How to issue login details

Sending users their login details:

To send the login details to a user (you will need to have Administration privileges):


  1. From Administration > Users > Select the user record(s) and click the amber Actions buttonA screenshot of a computer

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  2. Click Send User Name and/or Reset Password - email(s) will be sent to the email address  entered against your user (one email for each action) .

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  1. A confirmation message will be displayed after each action;
  2. Click Close to return to the Users page


Sending Supplier users their details

Exactly the same principle can be applied when sending login details to a supplier user, except these details are sent via the supplier users area: Administration > Suppliers > Supplier Users



For details on adding a new user please click here (creating new users).


Hannah is the author of this solution article.

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