Account Administration
Account Settings
Click the Create Button on your My Projects screen to create a new project. To be able to create a new project, a user must be set up with the A...
Mon, 5 Sep, 2022 at 5:14 PM
When the licence policy on an account lapses, all users will see the Licence Violation error. It is still possible to log into the account and review the ...
Tue, 5 Jul, 2022 at 1:33 PM
Projects Groups are clusters of projects that may have a unified theme or the same owner. They are easy ways to organise your projects. To administer Pr...
Mon, 25 Jul, 2022 at 11:08 AM
There are 2 ways you can view release notes*. Via this portal under the Forums section. Look for this icon on the portal home page: Release notes ...
Fri, 25 Nov, 2022 at 9:21 AM
It is possible for an AWARD® Administrator to to set the status of a project via the Administration pages. Note: you do not need to be added to the project...
Mon, 5 Sep, 2022 at 4:23 PM
Managing an AWARD® Licence The AWARD® Licence page (Administration > Licence) allows you to monitor your licence status. The colour of the bord...
Thu, 8 Sep, 2022 at 9:56 AM
There are some Reports available at the Account level (Administration > Reports) to show data about the Internal Users, and where relevant (registered) E...
Mon, 5 Sep, 2022 at 4:06 PM
Scenario: You currently have 100 Core licences applied to your account, and all of these licences are currently in use. If you have 100 or fewer Core l...
Wed, 15 Nov, 2023 at 1:45 PM
Commerce Decisions Expert Assist customers now have access to enhanced support services via our online booking system. We've set this up to enable to y...
Thu, 15 Dec, 2022 at 9:53 AM
If you need to customise the email address displayed on the "Account not Active" screen in AWARD, follow these simple steps to redirect user enqu...
Wed, 15 Nov, 2023 at 1:43 PM