Other Access issues

How to obtain a Knowledge Base (support portal) login
This article explains how to request access to the AWARD® Knowledge Base Support Portal and clarifies the difference between the Support Portal and the AWAR...
Fri, 29 May, 2026 at 1:48 PM
Unable to Sign Up to the Portal – “Email Address Has Already Been Taken”
This page is for users who are trying to access the AWARD® Knowledge Base Support Portal. If you are trying to access the AWARD® application (to complet...
Fri, 29 May, 2026 at 2:17 PM
AWARD® link takes me to a Warning Page “Invalid Request”
This article is for users who are taken to a warning  "Invalid Request" page when clicking an AWARD® link.    Why this happens If you click o...
Fri, 29 May, 2026 at 2:28 PM
Password Reset Email Not Requested
This article explains why you may receive a password reset email for AWARD® that you did not request, and what it means for your account.   Overview If y...
Fri, 29 May, 2026 at 2:37 PM
AWARD® URL change
From October 2022 the domain used to access the AWARD® service will change.   Old domain: award.bravosolution.co.uk  New domain: award.commercedecisions....
Thu, 8 Sep, 2022 at 10:15 AM