Common eSourcing Issues

eSourcing options are not available (when importing supplier response)
Scenario: You are trying to import your supplier responses, but you cannot see any import supplier response options in the project.   The first thing to ...
Thu, 8 Sep, 2022 at 10:04 AM
Unable to Import Supplier response - no document groups
Error importing supplier responses. You are unable to import your supplier responses - no document group has been selected but there are no document gro...
Tue, 5 Jul, 2022 at 1:08 PM
Missing Envelope after importing evidence items
If you have imported the evidence items but realise you have missed an envelope or you may wish to stagger the import of envelopes.  Rerun the Transfer agai...
Tue, 7 Jun, 2022 at 2:38 PM
Missing Supplier responses - Envelope not pulled through
Unlike the questions (evidence items), you can only pull through the supplier response once.  If there are discrepancies (prior to evaluating) you can drop...
Tue, 5 Jul, 2022 at 1:09 PM
Missing Supplier responses - Multilot project
When assigning questions to assessors you may see the error "Missing Submissions" or "no work assigned" even though you have added your ...
Tue, 5 Jul, 2022 at 3:18 PM