Email address has already been taken - unable to sign up to the portal

Hannah Harper

Modified on: Mon, 14 Nov, 2022 at 2:40 PM

Unable to sign up to the AWARD knowledgebase Portal?

Getting the message : Email address has already been taken?

Graphical user interface, application

Description automatically generated

Don’t panic! It means you are already in the Helpdesk System and we just need to send you a portal Activation email.

Please contact the helpdesk via the submit ticket button and ask for a portal activation token. SIMPLES!