Recent articles

• Common login issues

  If you are unable to log in to AWARD®, this article helps you identify the m...

• Forgotten username or password

  If you’ve forgotten your AWARD® username or password, you can recover them f...

• Username or Password are not recognised

   Use this article if you are trying to log in to AWARD® using details you be...

• AWARD® User Account Locked

  This page is for users who are seeing a “User Account Locked” message. It...

• Account is inactive

  This article is for users who see the “Account is inactive” message when try...

• Invalid password token

  This page is for users who have received a password reset email, clicked the...