Getting Started

How to obtain a Support Portal login
To obtain a login to the AWARD® Support Portal please: Submit a ticket via the "Submit a Ticket" button at the top of this portal page or ...
Wed, 20 Sep, 2023 at 8:47 AM
Introduction to AWARD® video
The following video is 18 minutes long, you can skip to the relevant sections by moving the play bar at the bottom of the video player. 
Mon, 5 Sep, 2022 at 5:12 PM
First time user guide
In AWARD®, an individual procurement is set up as a project - this is the container for all activities relating to that individual procurement and runs inde...
Tue, 21 Nov, 2023 at 10:10 AM
How to obtain AWARD® logins
AWARD® is a web-based solution accessed via a web browser. Each customer has their instance of AWARD® with a unique URL. If you are a new user you should re...
Mon, 5 Sep, 2022 at 4:19 PM
How to receive bids in AWARD®
There are several ways that bids can be received for Evaluation in AWARD® - the approach you take depends on several factors including your organisation'...
Tue, 6 Feb, 2024 at 5:35 PM
Creating an Evaluation Project (Creating a Procurement)
The first step to using AWARD® and setting up your procurement is to create the project shell.   Projects can be: created from scratch  imported creat...
Thu, 15 Feb, 2024 at 11:25 AM
Question Creation
Questions represent the criteria that will be used to evaluate the Submissions (bids). There are various ways of creating questions. You can create each Que...
Mon, 27 Mar, 2023 at 5:29 PM
Evidence Items
An Evidence Item is a unique code generated by AWARD® to identify and link the Supplier’s responses to an AWARD® Question.   Evidence items can be created...
Mon, 5 Sep, 2022 at 5:01 PM
Create the Document Groups (Document Folders)
Document Groups are the folders which contain documents uploaded to AWARD®. The Document Group type (and its association with the Questions) controls visibi...
Thu, 15 Feb, 2024 at 12:15 PM
Import Supplier Responses
There are three ways supplier responses can be imported into AWARD®: Transfer from eSourcing Import via Excel Manual import For eSourcing* and E...
Mon, 5 Sep, 2022 at 5:12 PM