Removing Assessors When "Answers Exist"
If you are unable to remove Assessors because "Answers Exist," you will need to Disable data protection before you can remove the Assessors.
Recommended Actions
If you wish to remove answers from a project where evaluations have commenced, follow the steps below. Note that this method is intended for minor amendments, such as accidentally assigning an assessor to a question they have responded to. For significant changes, please contact the helpdesk for more appropriate solutions.
Steps to Follow:
- Set the Project or Exercise to "In Preparation" State
- Turn Off Data Protection
- Navigate to: Project > Tools > Setup > Advanced Settings > Protect Data
- Select "Disable Data Protection" and follow the on-screen guidance
- Optional but Recommended: Run the Audit Report for the Exercise (Before)
- Navigate to: Project > Reports > Excel > Audit Worksheet
- It is recommended you save this to the same project (you may wish to create a separate internal document group for this purpose)
- Remove Users
- Remove users via the Exercise > Assignments tab
- Turn On Data Protection
- Navigate to: Project > Tools > Setup > Advanced Settings > Protect Data
- Select "Enable Data Protection" and follow the on-screen guidance
- Optional but Recommended: Run the Audit Reports (After)
- Navigate to: Project > Reports > Excel > Audit Worksheet
- It is recommended you save this to the same project (you may wish to create a separate internal document group for this purpose)
- Set the Project Status to Active
If you need assistance, the Helpdesk is available to help. Just let us know.