Icons missing from reports pages

User can't expand report headings - icons are missing (usually due to Browser or companies security settings)

1 user affected -  Set the profile platform to script free

  1. Click on your username (Top right hand corner of AWARD®) 
  2. Set the Platform to Script Free > Save 

All / multiple users affected: 

Set account to Use Web Fonts NO  (can only be done by an AWARD Administrator) 

Administration >  Account Settings > Account Details  > Edit  Use Web Fonts

Further details / why do we use web fonts:

In short a web font is a non-standard font, which we make use of to display icons in AWARD. The first link goes into more details about what they are, and the second link has a few sliders on there to demonstrate why they’re good:



Hannah is the author of this solution article.

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