If your AWARD® account becomes locked, you can usually unlock it yourself in just a few moments.
Quickest way to unlock your account
Use the Forgotten (Forgot) Password link on the AWARD® Home page to request a password reset.
Resetting your password will automatically unlock your account.
If you want to keep your existing password
If you’d prefer not to reset your password, please contact the AWARD® Helpdesk.
We can unlock your account for you without changing your password.
Note: You may see one of 2 different screens when attempting to access AWARD:
